Privacy Policy

Introduction

BankDataPro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our bank statement conversion service.

By using our service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We collect the following personal information:

• Email address: Required for account creation and authentication
• Name: Provided during payment or authentication
• Payment information: Processed securely by our payment processor (we do not store credit card details)

Document Data

• Uploaded files: Bank statements and financial documents you upload for conversion
• Processed data: Extracted transaction data and metadata
• File retention: Uploaded documents are automatically deleted after 24 hours

Usage Data

• Credit usage: Pages processed and credits consumed
• Transaction history: Record of your conversions and purchases
• Session data: Authentication tokens and login sessions

Technical Data

• IP address: For security and fraud prevention
• Browser information: User agent and device type
• Cookies: Session cookies for authentication

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our service
• To process your bank statement conversions
• To manage your account and subscriptions
• To process payments and maintain billing records
• To send you authentication links and service notifications
• To provide customer support
• To detect and prevent fraud and unauthorized access
• To comply with legal obligations
• To improve our service and develop new features

Third-Party Service Providers

We work with trusted third-party service providers to deliver our service. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your data:

• Payment processing: Secure payment processors handle all payment transactions
• Email delivery: Email service providers send authentication links and notifications
• Document processing: AI-powered services process and extract data from your documents
• Authentication services: Third-party authentication providers for secure sign-in options
• Cloud infrastructure: Hosting and storage providers maintain our service infrastructure

All third-party providers are carefully selected and contractually required to maintain appropriate security standards.

Data Retention

• Uploaded files: Automatically deleted after 24 hours
• Converted data: Stored for 24 hours, then permanently deleted
• Account information: Retained while your account is active
• Transaction records: Kept for accounting and legal compliance purposes
• Sessions: Active for 30 days, then automatically expire

You may request deletion of your account and associated data at any time by contacting us.

Data Security

We implement industry-standard security measures to protect your data:

• End-to-end HTTPS encryption for all data transmission
• Secure file storage with access controls
• Regular security audits and vulnerability assessments
• Rate limiting and IP-based protection against abuse
• Automatic deletion of uploaded files after 24 hours
• Database encryption and secure authentication tokens

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Cookies and Tracking

We use cookies and similar tracking technologies to maintain your session and improve our service:

• Essential cookies: Required for authentication and security (session tokens)
• Preference cookies: Remember your settings and preferences
• Security cookies: Prevent fraud and unauthorized access

You can control cookies through your browser settings, but disabling essential cookies may affect service functionality.

Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data in a machine-readable format
• Objection: Object to processing of your personal data
• Withdrawal: Withdraw consent at any time

To exercise these rights, contact us at support@bankdatapro.com

California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know whether personal information is sold or disclosed
• Right to opt-out of the sale of personal information (we do not sell your data)
• Right to deletion of personal information
• Right to non-discrimination for exercising your rights

European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

We process your data based on: (1) your consent, (2) performance of our contract with you, or (3) legitimate business interests.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• Service providers: Third-party vendors who assist in operating our service
• Legal requirements: When required by law or to protect our legal rights
• Business transfers: In connection with a merger, acquisition, or sale of assets
• With your consent: When you explicitly authorize us to share your information

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: